Aeromexico

Pet Policy

Aeromexico Pet Policy

FAQs

1. What is Aeromexico Pet Policy?

In-Cabin Pet Policy

You will need an airline-approved pet carrier if your small dog or cat meets the requirements listed in the Aeromexico pet policy to travel in-cabin. These requirements can be found here. The bottom of the carrier needs to be waterproof, there should be room for your pet to stand up and turn around, it should be securely fastened, and sufficient ventilation.

Accepting of Pets:

Cats and dogs of a smaller size.

On flights that are less than six hours long, Aeromexico can transport domestic pets such as dogs and cats.

Age Requirements:

To travel in the cabin with your pet, they must be at least 16 weeks old.

Restrictions:

Vaccinations against rabies given at least 30 days before the transport date are required for all pets older than three months.

Only one pet is allowed in each carrier, and each passenger is only allowed one carrier. It is required that passengers bring their pets on board with them. It is necessary that the animal be in good health and not currently receiving any medical treatment.

Carrier Requirements:

The measurements of the carrier will change depending on the type of aircraft that serves the route. (continue reading) Each passenger is allowed a maximum of one pet. Your pet needs to be able to stand up and turn around quickly inside the carrier, and the bottom of the carrier needs to be waterproof.

The utmost allowable weight for a pet is 19.8 pounds (9kg)

Reservations:

Before making your reservation with Aeromexico, you must inform the airline that you will be traveling with a pet. You are required to be at least one adult passenger, and the weight of your pet will count toward the carry-on baggage limit.

Cost:

USD 125 for flights to or from the United States of America, Canada, Central America, or South America. The cost of domestic flights within Mexico is 1,000 MXN.

Forms that need to be filled out:

Certificates of vaccination against rabies are required. Except for those between the United States and Canada, all flights need passengers to present valid health certificates. It is necessary to fill out all the forms required for the destination country.

Animals that provide emotional and physical assistance

Aeromexico will not charge a fee for the transportation of service animals that weigh less than 60 pounds and have been professionally trained to assist passengers who have disabilities. The service animals are expected to sit at the passenger’s feet and may be required to wear muzzles in certain circumstances. Certification must be provided as evidence that the animal was trained to assist a person with a disability by a professional service animal institution. This certification must be presented to meet the requirements for having a service animal.

Aeromexico will not charge additional fees for the transportation of emotional support animals in the aircraft cabin. At check-in, the passenger is required to present a letter from a licensed physician stating that the passenger needs to travel with their animal because of a recognized mental disability and describe the animal. The specialist in mental health must sign the certificate, including their license number, business name, address, and phone number. The certificate must be issued on the specialist’s letterhead. Leashes and muzzles should be required for emotional support animals (if not trained).

Pets are permitted in checked baggage on Aeromexico.

According to the regulations of Aeromexico, the airline can transport your pet in the cargo section of the aircraft if the animal is too large to fit under the seat, if it is not a dog or cat, or if the flight is very long. Temperature and air pressure in this part of the cargo department are maintained at the same levels as those in the passenger cabin.

When traveling to the United Kingdom, pets must fly as cargo.

Age:

Rabies vaccinations are required for pets of at least 16 weeks of age before being kept.

Reservations:

Because the number of pets that can be carried in the baggage compartment is contingent on the type of aircraft, you should contact Aeromexico before booking your flight to make reservations for your animal companion.

Check-In:

When your pet is traveling as checked baggage, you must check them in at the passenger ticket counter at least ninety minutes before their flight in a pet crate that complies with IATA standards. At that time, you will also be required to pay the fee for transporting your pet. For your pet to travel as checked baggage, the combined weight of both your pet and its carrier cannot exceed 99 pounds. If this weight limit is exceeded, your pet will be transported by Aeromexico Cargo.

Cost:

$45USD (within Mexico) $200USD (International)

Restrictions on Breeding

Please review the Breed Restrictions listed below.

Restrictions Related to Temperature:

Your pet will not be allowed to travel as checked baggage if the temperature for the day is forecast to be lower than 45 degrees Fahrenheit (7 degrees Celsius) at any point during its transport (origination, transit, or destination) or if it is higher than 85 degrees Fahrenheit (29 degrees Celsius).

Please Note the Following:

When flying internationally on Aeromexico, passengers will be required to present any forms required by the destination country at check-in. There will be a requirement for both an international health certificate and a vaccination certificate.

Crate Requirements:

The crate you use for your pet must comply with all IATA standards. To view the IATA’s requirements for pet crates, click here.

When putting together the top and bottom halves of the crate for your pet, you should use hardware made of metal. To view the requirements for containers, click here.

Policies Regarding the Manifestation of Pets in Air Cargo

Cities in Mexico, the United States, Canada, the European Union, Japan, and Central and South America are among those that Aeromexico Cargo serves.

Accepting of Pets:

Those animals with a warm-blooded metabolism, such as mammals and birds, aquatic life and insects, and even reptiles and rodents. Aeromexico Cargo will not transport any animals deemed to be either dangerous or offensive, non-human primates for scientific research, threatened species, unhealthy animals, or pets that the country of destination will ban.

Age:

Sixteen weeks of age is the youngest that can be accepted.

Check-In:

The locations will change from airport to airport depending on where the cargo office is located.

Restrictions on Breeding

See the list of prohibited breeds below.

Restrictions Related to Temperature:

Please take note of the temperature restrictions listed above.

Form Requirements:

An up-to-date health certificate must be presented to Aeromexico Cargo within ten days of the shipment’s arrival. In addition, you’ll need to provide proof that your dog or cat has been vaccinated against rabies and documents appropriate for the country to which your pet will be traveling (international travel only).

2. Is it safe to ship my pet with Aeromexico Cargo?

All live animals in the care of Aeroméxico Cargo have been transported securely and dependably thanks to the total commitment of Aeroméxico Cargo.

You can relax knowing that their entire team of on-ground services will provide personalized care and attention to your pets throughout their journey, treating them as if they were their very own.

Characteristics as well as advantages

Staff members are highly qualified and have received training in animal care and handling.
The highest possible standards for both care and quality.
Personalized attention.

3. How much does it cost to reserve a pet?

When booking international shipments, you must do so between 21 and 8 days before the scheduled departure. The availability of shipments will be limited to Monday through Thursday only. The fee to check in your animal companion on an international flight is $210.

4. Does Aeromexico Airlines allow pets in a cabin on international flights?

If the flight duration is less than six hours, Aeromexico allows passengers to bring their small dogs or cats into the cabin with them. Each passenger can get on board one pet with them at no additional cost.

5. How do I reserve a pet on an Aeromexico flight?

Making a reservation for your pet in the cabin:

Making a reservation for your pet in the airline’s checked baggage:

6. What methods of transport does Aeromexico Airlines provide for my pet?

When flying with Aeromexico, you can bring your pet as checked baggage in the aircraft hold. Keep in mind that your animal companion must accompany you on all flights.

7. Does my pet qualify for travel in the passenger cabin?

8. Does Aeromexico limit the number of pets allowed in the cabin per flight?

There is space for up to six pets in the cabin and the cargo hold on most Aeromexico flights.

9. What are the pet carrier requirements at Aeromexico airline?

Carriers that can be folded up or have cracks in them are not allowed in the aircraft’s hold. It is required that the carriers be made of plastic, and cardboard boxes cannot be used in their place. The maximum dimensions for transports carrying on an E145 aircraft are 38 inches by 32 inches by 30 inches (95 cm x 80 cm x 75 cm). The maximum allowable dimensions for pet carriers on aircraft models E170, E175, E190, and B737 are forty inches by thirty-six inches by thirty-two inches (100 cm x 90 cm x 80 cm).

10. What health documentation is required?

An up-to-date health certificate must be presented to Aeromexico Cargo within ten days of the shipment’s arrival. In addition, you will need to provide documentation that your dog or cat has been vaccinated against rabies and documents appropriate for the country to which your pet will be traveling (international travel only).

11. Do I need a new health certificate for my pet's return trip?

To pass through customs and enter the following country, both you and your pet’s destination country will require a health certificate for your pet. You must confirm that the countries you will be traveling through will allow you to bring your pet across the borders of those countries.

12. How old does my pet have to be to travel?

For the pets to be able to fly, they should be at least 16 weeks old.

13. How many pets can fly in a single kennel?

Only one pet is allowed in each carrier, and each passenger is only allowed one carrier.

14. What Size will Pet Carrier Fit Under an Airline Seat Aeromexico?

The animal should never be removed from its carrier, which should be watertight, feature adequate ventilation, and provide sufficient room for the animal to sit, stand, and move around comfortably. You can purchase a carrier with either hard or soft sides; however, the maximum dimensions that it can have are 19 inches by 12 inches by 10 inches (48 cm x 30 cm x 25 cm).

15. Does Aeromexico Have a Weight Limit for Pets?

On some flights, the maximum allowable weight for passengers traveling in the cabin is 15 lbs (7 kg), while on other flights, the limit is 20 lbs (9 kg).

16. How can I Confirm the Reservation For My Pet?

If you are flying and would like to bring your pet with you, you must make this request at least 72 hours before your flight is scheduled to depart.

Breeds That Aeromexico bans

The following dog breeds are not allowed to fly as checked baggage, but they can be transported as cargo as long as the temperatures do not reach dangerous levels:
Affenpinscher
Boston Terrier
Boxer
Brussels Griffon
Bulldog – all breeds, including the American, English, and French Bulldog
Cane Corso
Cavalier King Charles Spaniel
Chow Chow
Griffon Bruxellois
Japanese Spaniel
Japanese Chin
Mastiff (All Types)
Maltese
Pekingese
Shar Pei
Tiberian Spaniel
Yorkshire Terrier
Pug
Shih Tzu
Bernard
Burmese Cats
Exotic Shorthair
Himalayan Cats
Persian Cats

Other Types of Animals

All mammals, reptiles, rodents, and birds with warm blood, including birds. Aeromexico Cargo will not transport any animals deemed dangerous or offensive, unhealthy animals, or pets that the destination country will ban.

Service Animals

Passengers with disabilities accompanied by service animals that have been verified as having received appropriate training and certification are allowed to enter the passenger cabin. The rules that prohibit passengers from bringing their pets into the cabin do not apply to passengers with a service animal or an emotional support animal. Aeromexico may, in certain circumstances, request a certificate from the passenger stating that the animal has been adequately trained to assist passengers with disabilities. The certificate must be issued no more than one year before the date you plan to travel and must be printed on letterhead from your physician.

The only animals allowed to travel in the passenger cabin are Guide Dogs and certain Service Animals accompanying customers who have disabilities. Animals that could potentially endanger passengers’ well-being or crew members are not permitted on Aeromexico flights (e.g., reptiles, spiders, ferrets, rodents, pigs, monkeys, etc.). When traveling in the cabin with a passenger, guide dogs are required to be clean, vaccinated, and on a leash.

17. How to Keep Your Animal Safe While Traveling in the Cargo Hold?

There are many things that you can do to improve the chances of your pet having a safe flight. Do not put your brachycephalic (short-nosed) dog or cat in the cargo hold of an airplane. This applies to both dogs and cats. Animals with brachycephalic deformities are unique circumstances, and additional caution needs to be exercised around them because of the possibility that their capacity to breathe is already impaired. Because of this, certain airlines do not allow brachycephalic dogs or cats to be checked or transported in the cargo hold of their aircraft. Before attempting to fly with a pet with a preexisting medical condition such as a heart condition, other breathing problems, Addison’s disease, seizure disorders, diabetes, or anxiety issues, you should take extra special care and consult with your veterinarian.

Additional Safety Measures to Take When Transporting an Animal in the Hold of an Airplane

Get an examination: It doesn’t matter how fit you believe your pet to be; you should still take them to the veterinarian to make sure they’re in good enough shape to travel. This visit to the veterinarian provides two opportunities: the first is to confirm that your pet is in good health. The second is to consult with the veterinarian about any pre-flight medications necessary for your dog or cat.

Before they let you board a plane with your pet, some states demand that you first have your pet examined by a veterinarian and provide vaccination records, among other things. Visit the Animal Plant and Health Inspection Service’s Pet Travel page to learn more about the regulations applicable in your state (as well as rules on foreign travel). Also, make sure to inquire with your airline about the medical requirements.

Reduce travel anxiety: If your pet is known to experience travel anxiety, it is best to discuss anxiety management strategies with your veterinarian or an animal behaviorist as soon as possible. Beginning early will allow you to get a head start on the counterconditioning training methods.

It is strongly discouraged that you sedate your pet before flying with them. According to the American Veterinary Medical Association, Doing so can “increase the risk of heart and respiratory problems.” Certain anti-anxiety medications that a veterinarian or veterinary behaviorist prescribes may be helpful for some pets who suffer from anxiety. Acepromazine should not be used in any circumstance in which you might choose to medicate your pet to reduce the effects of fear.

Providing that your pet does not have a history of destroying and eating toys or clothing when they are stressed or bored, it is a good idea to place a favorite toy as well as a shirt, blanket, or another item with familiar smells inside the carrier that you use to transport your pet. Sprays containing pheromones can also help to calm some pets’ anxious feelings.

If possible, book a direct flight, as connecting flights present several challenges that could affect your pet. When you transfer, you spend more time in the cargo hold, which results in more climate variation (you might depart from a cold climate and land in a scorching environment, either of which can be dangerous). Not to mention that a pet carrier, just like any other piece of luggage, runs the risk of getting lost, which increases the likelihood that your pet will miss the connecting flight.

You are not allowed to bring your pet with you if you are changing airlines in the middle of your journey. There is no way to move a pet from one airline to another when switching airlines (in other words, if you have a transfer, it must be with the same airline).

Find pet-specific transportation: You don’t necessarily have to fly on the same plane as your pet. In an ideal circumstance, you can arrange pet-specific transportation for your dog or cat with a company like Pet Relocation or another member of the International Pet and Animal Transportation Association. If you don’t want to fly on the same plane as your pet, you can also find pet-specific transportation. Be sure to exercise extreme caution when choosing a company to transport your pet, as demonstrated by the recent court case that Delta brought against a fraudulent website specializing in pet transport.

Train your dog or cat to be comfortable in their crate: A flight is a highly stressful experience for any animal. This experience will be much more difficult if your dog or cat already views their crate as a frightening place. Train your pet to associate their crate, or another carrier, with feelings of security from an early age by using it frequently. This tense situation will help them maintain their composure and keep calm. Here is everything you need to know to train your dog to use a crate and everything you need to know to make your cat love their carrier.

Trim their nails: As was just mentioned, some pets injure themselves during airplane travel while trying to get out of their carrier. To prevent this from happening, trim their nails. Another reason to properly train your pet (dogs, for example, have tried to chew their way out of carriers and injured their teeth and gums in the process) and to make sure that your dog’s or cat’s nails are trimmed is that this can cause injuries to the teeth and gums. If your pet attempts to escape their crate by scratching, freshly cut nails will make it less likely that their nails will get caught on the bars of the container.

Obtain a collar and identification tags for the crate: If something goes wrong, you will want to be informed as soon as possible. You should ensure that your pet is wearing a collar or harness with up-to-date contact information and that their crate has a label to reduce the likelihood that the airline will experience any confusion or delays. If possible, the identification tag should be worn to lie flat against your pet’s collar or harness. This will make it less likely for the tag to become entangled on the crate’s interior or your pet if they try to exert themselves inside. It is good to practice having your pet microchipped with information kept up to date at all times.

Please bring a photo: If your pet is misplaced, you should get a recent photo of both your pet and their carrier with you, either as hard copies or as digital photos on your phone. This will allow you to assist the airline in quickly identifying your pet.

Finally, before you arrive at the airport, inquire with your airline about what you should do. Some airlines will let you check in your pet or carrier at the same standard counter as your tickets (your pet will then be transported separately from the other baggage). When you fly with some airlines, you must check your pet into a particular area of the airport.